This is our 2nd trip with Mexico divers and we had the best time. it was fun and exciting and the guys were very professional. they had a photographer Arturo and he took some fantastic pictures! I would definitely recommend you book your next fishing trip with them!

Had the most incredible experience on the Mexico Divers Private Whale Shark Encounter!!! From my initial booking, Victoria was incredible, answering all of my questions and even more! She truly made the lead up to the experience exciting, so grateful for the excellent customer service. Kenny and Captain Guillermo were just as amazing on our tour!!! Very knowledgeable about marine life and whale sharks, providing lots of information and also the importance of respecting the whale sharks. I truly appreciated that they follow regulations in keeping the animals safe and stress free, while we have the mind blowing experience of swimming along side these gentle giants. We even got to see a manta ray last minute!! And dolphins and turtle in the boat ride in! We had a lovely sandwich snack and conch ceviche lunch on board after a lovely snorkel at Isla Mujeres. Highly recommend Mexico Divers for any needs!! They even offer water taxis to Isla Mujeres, which we’re considering next!!

We booked a private boat rental for our clients and confirmed the arrival time for 9 am multiple times with Mexico Divers. Our clients arrived at 8:55 am but the boat was not there. When we contacted Mexico Divers, they stated they would be 10 minutes late but arrived 30 minutes later than communicated. Once they arrived, the captain told our clients that they were told the agenda was scheduled for the afternoon rather than 9 am. The captain also stated that he was completely unsure what service they were supposed to provide, even though we had confirmed via messenger and were available at the time to check. There seems to be major communication issues between the office and their staff.
The reasons communicated by the office for their lateness was due to maintenance, which is different than what was communicated to our clients by the captain. We later found out the office had indeed confused the reservation and were lying. Due to this unprofessionalism, we decided to cancel future services with this company. Yet after cancelling, Mexico Divers contacted us requesting payment despite cancelling the services, again via message. We had to resend them the exact message where we cancelled the service. Maybe they are more reliable if you book through the office but there are lots of great dive shops on Isla, choose someone who is trustworthy and transparent.

Unforgettable experience We were lucky and had a great experience because we saw a lot of whale sharks.

Our guide was fantastic and this we will not forget.

The entire staff was knowledgeable, hospitable, accommodating, patient and extremely professional. We took our open water certification dives and WHEN we go back to Isla Mujeres we will dive with Mexico Divers. Thank You again for a wonderful lifetime experience:)

We used their private water taxi service to have a beach day at Isla Mujeres. Their staff is professional and kind, also the boat very clean. Highly recommend them!