Exceptional adventure company in every way!!!! Mexico Divers is an exceptional adventure company .. Everyone from the booking, the briefing at the dive shop, to the captain, and our guide .ALL were very professional yet welcoming and made the experience unbelievable!!!! Swimming with the Whale Sharks was on our bucket list and the conditions and the expiance were beyond amazing. They took great care of us as guests and treated the ocean and its creatures with the utmost respect and care!! I look forward to my next trip to Isla Mujeres and next adventure with this Mexico Divers!

We booked a private boat rental for our clients and confirmed the arrival time for 9 am multiple times with Mexico Divers. Our clients arrived at 8:55 am but the boat was not there. When we contacted Mexico Divers, they stated they would be 10 minutes late but arrived 30 minutes later than communicated. Once they arrived, the captain told our clients that they were told the agenda was scheduled for the afternoon rather than 9 am. The captain also stated that he was completely unsure what service they were supposed to provide, even though we had confirmed via messenger and were available at the time to check. There seems to be major communication issues between the office and their staff.
The reasons communicated by the office for their lateness was due to maintenance, which is different than what was communicated to our clients by the captain. We later found out the office had indeed confused the reservation and were lying. Due to this unprofessionalism, we decided to cancel future services with this company. Yet after cancelling, Mexico Divers contacted us requesting payment despite cancelling the services, again via message. We had to resend them the exact message where we cancelled the service. Maybe they are more reliable if you book through the office but there are lots of great dive shops on Isla, choose someone who is trustworthy and transparent.

Wonderful day out snorkeling-highly recommend Wonder day out snorkeling. Oscar was a fantastic guide, very knowledgable about the area, super friendly and great with our kids.
The woman in the office (I forget her name) was incredibly accommodating and friendly. I had forgotten my anti-nausea medication, and thankfully she had a supply in the office. I would highly recommend and go out again next time we are in Isla.

Mexico Divers snorkel. Mexico Divers guided our reef snorkel. Charlie was amazing guiding our small group. Very informative. The dive shop was well presented and well equipped. Booking and communication was straightforward. Highly recommend and I would book with them again.

10/10 Excellent service by Enrique and captain Edgar. Loved every bit of this private tour. Enrique makes amazing guacamole and ceviche on board 10/10 all around. Thank you.

Awesome time Went on the Catatonic for a 4 hr snorkel/sunset cruise. Great service! Captain Reul, Carlos and Edgar took such good care of us. Friendly, fun and attentive! Such a better experience to the party boats.